Problems with casinos - helping players

this issue is a very long and drawn out problems with casinos; which entailed about 20 emails between myself and the parties in question and since my objective here is to provide proof that I helping players signed to casinos thru my sites. I see no logic to publish anything but the beginning and the outcome of a problems with casinos situation that I had a hand in helping to right.

Hey I'm a friend of Andy, and like andy I've been having lots of problems and I email the casino but never get an email. Now I can't Log on to my account they locked it, and it isn't because of password....I'm the one andy refer to about them sending me an email "complaining Bitch", I saw u on line at the poker can u please ask poker manager what is happening to me, no one seems to hear me at the casino PLEASE ...

here's what I received in response from my contact at Casino Rewards as to the final outcome of the above situation (Please also note this was not an issue with Casino Rewards service agents but a poker room they lease software from handles all the Customer Service aspects too for that poker room and where the trouble began in the first place:

quote:

i believe everything is straightened out now. she did piss them off with some of her conduct but we were able to talk them into seeing the sensible resolution. they acted badly and XXX did break a lot of the xxxxx rules, but everything should be fine now. her accounts and chat are re enabled. there is a very long email from xxxxx to her that i will let her share with you because i am not sure if she wants to and it should be her choice.

end quote

please understand that in order to protect the player, the person that helped me make this right, and any third parties not mentioned here, from any kind of reprimand from the poker room (software provider) in question .. there will be no names published here. My job is to be available for you if needed ... to get you paid. And I accomplished that.

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problems with casinos / helping players